Haven't received package?

Order Tracking

Signed-in to the UAFACTORY account, The order status can be tracked through the tracking number.

If you have not received your package or no tracking information update for a long time,please contact us we will follow you.

1.pngUAFACTORY Our staff online from 10:00 am to 19:00 pm Tokyo Time, we will take  a lunch break from 12 am to 2 pm.

Click here to contact live chat support



WHERE IS MY ORDER?

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ASK OUR CUSTOMER CARE

Please use the chat button on the lower right hand corner, chat available 24/7.